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Genesis Management and Insurance Services Corp.

120 Long Ridge Road
Stamford, CT 06902
(800) 431-9994

Martin G. Hacala
President and Chief Executive Officer

(203) 328-5080

Kevin L. Williams
Sr. VP, Division Manager

(312) 526-7555

Ted Gaisford
VP, Sr. Claim Manager

(213) 236-1731

Regina Kirwan
Sr. VP, Chief Marketing Officer

(203) 328-6908

Robert Sharrer
Sr. VP, Business Svcs Manager

(203) 328-5398

Candice Davies
Senior VP, Technology Strategy

(203) 328-6272



3575 Piedmont Road, NE
15 Piedmont Center - Suite 1400
Atlanta, GA 30305

Phone: (800)782-9679
Fax: (404) 365-6888

John A. Fumo
Vice President, Regional Manager

(404) 365-6885

Regina B. Pettus
Vice President

(404) 365-6854


120 Long Ridge Road
Stamford, CT 06902

Phone: (800) 431-9994
Fax: (203) 328-6444

Cheryl Marczak
Vice President

(203) 328-5024

Joseph Proffitt
Second Vice President

(203) 328-5804

John Toi
Second Vice President

(203) 328-5691

New York
125 Broad Street, Suite 600
New York, NY 10004
Matt Marrin

(212) 859-3962



1 North Wacker Drive
Suite 800
Chicago, IL 60606

Phone: (800) 626-5445
Fax: (312) 526-7507

Lauren Nevens
Vice President, Regional Manager

(312) 526-7549

Los Angeles

550 South Hope Street
Suite 600
Los Angeles, CA 90071

Phone: (213) 236-1740
Fax: (213) 630-1954

Phillip C. Koehler
Vice President

(213) 236-1738

Stephanie Chang
Vice President

(213) 236-1737


Helping risk managers make the most informed decisions.

Assessing California's Amended Use-of-Force Law

Ted Gaisford, Genesis & GenStar / Benjamin C. Eggert, Wiley Rein

Succession Planning ... Guidelines for Success

Marty Hacala

An organization’s success depends, in large part, on having the right people in the right roles. Without advance planning, an organization can find itself in a difficult situation when an important role suddenly becomes vacant. This article offers some suggestions on how to prepare for succession.

What You Can Do to Improve Job Satisfaction

Dave Erazmus

Providing a level of satisfaction to associates should be a priority, for managers seeking to attract and retain good employees. It should also be the responsibility of employees, as well, within the organization. Each group can play a pivotal role in heightening job satisfaction.