Get information

DRONES, DRIVING, AND MORE: TECHNOLOGY IN CLAIMS

 

When it comes to claims, we don’t just take the 30,000-foot view; we also take a 400-foot view – literally, because that’s the maximum altitude of a drone.

Drones are one of several technologies that have dramatically changed the claims process 

and enabled the insurance industry to provide superior customer service, efficiency and greater
cost-effectiveness.  

As…


Your Insurance Experts Are Retiring. Now What?

As amusing as it was alarming, a 2012 Valen Analytics survey revealed that 44% of Millennials thought that the prospect of working in the insurance industry was boring — little do they know!1 Good thing our industry has record low unemployment rates, right?

Here’s the problem:  In 2016 the average age of insurance industry employees was 59, and nearly 400,000 of them…


Assessing California's Amended Use-of-Force Law


Critical Thinking for Property and Casualty Professionals

People may assume critical thinking, the ability to objectively analyze and evaluate an issue, comes to us naturally. Yet most would also agree that our thinking is biased and sometimes uninformed. For those in the Property and Casualty insurance industry, profitability depends on the quality of our thought processes and ultimately, the quality of our decisions. Better thinking … critical thinking…


Succession Planning ... Guidelines for Success

An organization’s success depends, in large part, on having the right people in the right roles. Without advance planning, an organization can find itself in a difficult situation when an important role suddenly becomes vacant. This article offers some suggestions on how to prepare for succession.


What You Can Do to Improve Job Satisfaction

Providing a level of satisfaction to associates should be a priority, for managers seeking to attract and retain good employees. It should also be the responsibility of employees, as well, within the organization. Each group can play a pivotal role in heightening job satisfaction.


Counting the Cost of Child Sexual Abuse

Researchers, reporters and risk managers are getting a clearer picture of the cost of sexual abuse and molestation claims involving children, and it's not all measured in dollars and cents. What can be done to arrest this growing epidemic? One large urban school district was forced to confront the question.


Planning Ahead for Severe Weather

When it comes to major weather events, it's not a matter of IF but rather WHEN they will strike. This post contains helpful information regarding what can be done to minimize its negative impact and speed the recovery process.


Law Enforcement Statistics ... a Mid Year Review

How are the YTD police use of force statistics trending with prior years? This article will provide mid year statistics and highlight proposed legislation which, if passed, may dramatically change the policing landscape in CA and beyond.


Considering a Pool? Consider this ...

Before joining a pool, there are many things to evaluate. Knowing the right questions to ask is a great way to start. This article is intended to help you make an informed decision.


INSIGHTS: THE BLOG

Helping risk managers make the most informed decisions.